Privacy Policy – Hongkong Zx Trading Co., Limited
1. Introduction
Zhi Chen Trading (Hongkong) Co., Limited values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data.
2. Information We Collect
We may collect the following information when you interact with us:
- Contact details (such as name, email, phone number, and address).
- Order details and payment information.
- Communication records when you contact our customer service.
3. How We Use Your Information
Your information may be used for:
- Processing and fulfilling orders.
- Providing customer support and after-sales service.
- Improving our products and services.
- Complying with legal obligations.
4. Data Protection
- We implement reasonable security measures to protect your personal data from unauthorized access, alteration, or disclosure.
- Sensitive payment details are processed securely through trusted payment providers.
5. Sharing of Information
- We do not sell or rent your personal information to third parties.
- Data may be shared with logistics providers, payment processors, or legal authorities only when necessary for order fulfillment or compliance.
6. Cookies & Tracking
- Our website may use cookies to enhance user experience and improve functionality.
- You may disable cookies in your browser settings, though certain features may not work properly.
7. Your Rights
- You have the right to access, update, or request deletion of your personal data.
- You may opt out of receiving promotional communications at any time.
8. Retention of Data
We retain personal information only as long as necessary for business purposes and legal compliance.
9. Changes to This Policy
Zhi Chen Trading (Hongkong) Co., Limited reserves the right to update or modify this Privacy Policy at any time. Updates will be effective immediately upon posting.