Terms & Conditions – Zhi Chen Trading (Hongkong) Co., Limited
1. Introduction
These Terms and Conditions govern the use of our products and services. By placing an order with Zhi Chen Trading (Hongkong) Co., Limited, you agree to comply with the following terms.
2. Products
- All clay figurines and sculptures are handcrafted; slight variations in color, size, or design may occur.
- Product descriptions and images are provided for reference only.
3. Orders & Payment
- Orders are confirmed only after payment has been received or agreed upon by both parties.
- We accept standard international payment methods.
- Hongkong Zx Trading Co., Limited reserves the right to decline or cancel any order in cases of incomplete information, suspected fraud, or other justifiable reasons.
4. Shipping & Delivery
- Orders are shipped according to our Shipping Policy.
- Customers are responsible for providing accurate delivery information. We are not liable for delays or losses caused by incorrect details or customs clearance.
5. Returns & Refunds
- Returns and refunds are subject to our Refund & Return Policy.
- Customized or special-order items are generally non-refundable unless defective.
6. Intellectual Property
- All designs, images, and product content related to our clay figurines and sculptures remain the intellectual property of Zhi Chen Trading (Hongkong) Co., Limited.
- Unauthorized reproduction or commercial use is strictly prohibited.
7. Limitation of Liability
- We are not liable for indirect, incidental, or consequential damages arising from the use of our products.
- Liability is limited to the purchase price of the product in question.
8. Governing Law
These Terms and Conditions are governed by the applicable laws of Hong Kong. Any disputes shall be resolved under the jurisdiction of the courts in Hong Kong.
9. Amendments
Zhi Chen Trading (Hongkong) Co., Limited reserves the right to update or amend these Terms and Conditions at any time. Customers are encouraged to review them periodically.